FREQUENTLY ASKED QUESTIONS
Lights on a jacket (as opposed to on a bike) are higher and bigger, thus making you more visible. Having different sources for lighting on your Raylier light-up Motorcycle jacket also gives a sense of perspective that helps other road users to understand at what speed you are approaching.
A jacket that produces light is going to be seen before a jacket that reflects light.
The blinker recall works only with the add-on module as it needs to communicate with your bike.
The brake light works due to an accelerometer integrated in the Raylier light-up Motorcycle jacket, no need to connect to the bike. You don’t need the add-on module to get this feature.
The all season jacket will be water-repellant. The leather will be water-resistant. The summer will not have any protection against the rain as it is extremely breathable. Water-repellent = not easily penetrated by water; provides more protection than water-resistant. Water-resistant = is able to provide some protection from water in smaller volumes but not 100% protection.
duty-free shipping is applicable only to customers from 34 countries:United States, Canada, Australia, Singapore, Hong Kong, China, and 28 EU Countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom.For customers from all other countries (The rest of the world):You may have to pay additional import duties and other applicable taxes to the concerned authorities upon receipt of your goods, based on the import policies of your respective countries. The duties and tax rates vary from country to country and we are unable to help you determine that for your shipment. If you wish to learn about the duties and taxes applicable to your shipment, you may want to check with the customs and border protection authority of your country.From our experience we have learned that most of the countries have higher thresholds for import duties and majority of our international customers don't get charged any additional fees apart from the regular shipping fees you pay here on Kickstarter.
We do ship worldwide! The countries we cannot ship to are Myanmar, Burma, Syria, and Lebanon.
As with most safety gear, the Raylier light-up Motorcycle jacket is dry-clean only to keep the integrity of the materials.
Yes! But remember : the Raylier light-up Motorcycle jackets are dry-clean only!
As long as your bike has blinkers and a small place to add the module, you can install it on any bike.
You can! It is very easy if you can locate the blinker wires. If you don’t feel comfortable doing it yourself, you can hire a mechanic to do it. They should not charge you more than 15 minutes to do it.
It takes about 2 hours.
Yes it is !
No they won’t. It is also not a problem if you have a tall windshield. We have tested it thoroughly and we have never had a problem.
There is a 2 year unlimited warranty.
It is legal everywhere to wear on the road, and we comply with the world's hardest regulations concerning safety.
This feature works only if you purchase the blinker module. As soon as the blinker module is turned on, as you start your bike, it connects to your jacket and will turn the lights on.
It is not an option as all the circuitry goes through the jackets. We designed the jackets around the electronics to accommodate the technology.
No, as it is a safety device, we comply with the color codes on the road as to not confuse other drivers (white in the front, red in the back).
Unfortunately the hardware changed, so you can’t just purchase the blinker module. But no worries- we offer upgrades and a trade-in program. Just reach out to us.
Yes it does ! Just disconnect the USB C connection inside the jacket, pull the battery out of the pocket and charge it using the included micro-USB cable or any USB C cable.
The armour is removable. There is no need to upgrade, as our jacket has one of the best armors you can buy on the market. It has the highest level of homologation.
It does not. All pants have different kinds of zippers and having a universal fit is not possible. However, all of our jacket models have a back panel that extends lower than the rest of the jacket length to make sure wind doesn’t get up your back.
You won’t need to, LEDs don’t go bad under normal utilisation.
Rest assured, if for any reason you break any part of the Raylier system, it is modular, so we can send you a replacement LED.
Motorcycling is very different for everyone. The infrastructure in your city, how willing you are to instal something on your bike, how experienced of a rider you are...it all comes into play. We talked to over 300 riders from around the globe and their opinions on turn signals were split. Many requested the feature while many others assured they wouldn’t use it. Since we don’t want half of you guys stuck with (and paying for) an accessory you don’t want, we decided to make it an add-on. As a bonus, it makes the jackets more affordable!
Its life span is not measured in time (dependent on how you use it) but on full charge cycles. Our battery is estimated at +500 cycles, which charging once per week, yields about 10 years. For reference, smartphone batteries usually last 300--500 cycles.