TERMS & CONDITIONS

Raylier.com

TERMS OF SERVICE

To begin with, Users and Members are informed that the Services provided by the Publisher through the Website make it possible to (i) learn about the characteristics and functionalities of the Product and the associated Application, (ii) place Orders. of Products, to monitor the status of this Order and (iii) to access, modify and / or complete the Personal Data useful for the use of the Application.

ARTICLE 1.
PURPOSE OF THE GENERAL CONDITIONS OF USE

The purpose of these General Conditions of Use is to define the terms and conditions under which Raylier, a simplified joint stock company with capital of € 7,000, whose head office is at 6, rue Duret in Paris (75116), and registered under number unique identification 812 925 287 RCS Paris (hereinafter referred to as the "Publisher" or the "Company"), makes the website available to Users accessible at the URL ( http://cosmoconnected.com ) ( hereinafter referred to as the “Website”), the Services and information accessible from the Website, as well as the way in which any User accesses it and uses its functionalities.

Any connection to the Website is subject to compliance with these General Conditions of Use.

The Publisher reserves the right to modify, at any time and without notice, these General Conditions of Use in order to adapt them to changes in the Website and / or its operation.

The General Conditions of Use are valid for an indefinite period.

ARTICLE 2.
DEFINITIONS

All the terms and expressions referred to below will have the meaning attributed below:

Mobile app
The term “Mobile Application” designates the “cosmo Connected” software application published and supplied by the Publisher for use in combination with the Product, giving access, in particular, to the assistance service, which is available free of charge in the Apple's “Apple Store” and Google's “Google Play Store” to be downloaded by any Member on their mobile phone equipped with an Apple iOS or Android operating system and having an Internet connection.

The Application also includes software, programs, tools (programming, navigation, etc.), databases, operating systems, documentation and all other elements and services that compose it, updates and the new versions which may be made to the Application by the Publisher.

The Application also provides access to certain Personal Data of the Member within the framework of the “Emergency Assistance Alert”.

Terms of Service
The expression "General Conditions of Use" designates these general conditions of use of the Website applicable to Users and Members of the Website.

Ordered
The term “Order” designates any order for Product (s) made by the Customer with the Company through the Application, the Website or any other means or person authorized by the Company to market the Product.

Account
The term "Account" designates the environment accessible on the Website to which a Member has access by providing unique identification elements (username and password) allowing (i) to place Product Orders and to follow the status of this Order and (ii) to access, modify and / or complete the Personal Data useful for the use of the Application.

Intellectual Property Rights
The term "Intellectual Property Rights" refers to all intellectual property rights as provided for by the Intellectual Property Code and community and international conventions and, in particular copyright, derivative rights, neighboring rights of artists. performers and producers of sound and video, trademark law, patents, trade names (including Internet domain names and e-mail addresses); this list is not exhaustive.

Personal data
The term "Personal Data" refers to data which, within the meaning of the Data Protection Act of January 6, 1978 (amended by the decree of November 4, 1991 and by the law of August 6, 2004 transposing Directive 95/46 / EC), make it possible to designate or identify, directly or indirectly, a natural person.

Editor
The term "Publisher" is defined in article 1 of the General Conditions of Use. MemberThe term "Member" means a User who is a natural person registered on the Website by opening an Account.

Product
The term "Product" designates the removable device, called "Cosmo Moto", attached to a helmet approved for driving a motorized cycle (i) indicating a deceleration by means of a warning light and (ii) capable of allow, in particular, access to the assistance service, according to the terms and conditions referred to (a) herein, (b) the general conditions of use of the Application, (c) and within the technical sheet appearing on the Website and also to subscriptions to the “Help Help Alert”.

Services
The term “Services” designates the means and functionalities made available to the User or Member by the Website in order to (i) place Orders for Products and monitor the status of this Order and (ii) access , modify and / or complete the Personal Data useful for the use of the Application.

Emergency Assistance Alert
The expression “Emergency Assistance Alert” designates the paid and basic functionality not integrated into the Application that may relay, to the emergency services, the existence of an anomaly in the user's journey of the Product.

User
The term "User" designates a natural person who browses the Website, has accepted the General Conditions of Use, but who does not benefit from the Services accessible only to Members.

ARTICLE 3.
ACCESS TO THE WEBSITE

Access to the Website and its functionalities is reserved for legally capable individuals.

The use and access to the Website are carried out by the User or the Member in accordance with the General Conditions of Use.

Each User must also have the skills, equipment and software required for the use of the Internet and recognizes that the characteristics and constraints of the Internet do not guarantee the security, availability and integrity of transmissions. data on the Internet.

The Publisher endeavors to allow permanent access to the Website, except in the event of force majeure or an event beyond the control of the Publisher, and subject to any breakdowns and maintenance interventions necessary for the proper functioning of the Website and its features.

Consequently, the Publisher cannot be held liable in the event of the impossibility of total or partial access to the Website and / or its functionalities, whatever the duration.

Technical assistance is available to the User by contacting customer service electronically at the following e-mail address: clients@cosmoconnected.com .

In addition, the Publisher may be required to interrupt the Website or part of the functionality of the Website, at any time without notice, all without the right to compensation.

The User acknowledges and accepts that the Publisher is not responsible for interruptions, and the consequences that may result for the User or any third party.

ARTICLE 4.
REGISTRATION ON THE WEBSITE AND ACCOUNT CONTENT

For the purposes of registration on the Website and optimal use of the Application, a registration form will be submitted to the User so that he communicates to the Publisher various personal information (such as, for indicative: email address, last name, first name, date of birth, telephone number, postal address, etc.), mandatory or optional according to the information on the form.

On this point as well as on the processing of this personal data, the User / Member is invited to read the stipulations of article 8 hereof, as well as the confidentiality policy appearing on the Website.

By registering on the Website, each User guarantees that the data communicated is sincere, exact and conforms to reality. He agrees to provide a valid e-mail address and phone number (s) and ensures that he is the sole holder of these.

The User also undertakes not to use a pseudonym or e-mail address which could infringe the rights of third parties (in particular use of the patronymic name, the pseudonym, a trademark registered by a third party, or protected works. by intellectual property law).

The Publisher reserves the right to refuse any registration that does not comply with the conditions set out above.

As part of his registration, the User must enter a password with a sufficient level of security in accordance with the recommendations made on the Website.

Following registration, each Member has a personal and confidential username and password which must not be communicated or shared with third parties.

Each Member is solely responsible for the safekeeping and use of their identification elements by third parties and for actions and / or statements made through their Account, whether fraudulent or not.

It guarantees the Publisher against any request in this regard.

Also, any connection to the Website via an Account and / or the transmission of data / information made using an Account will be deemed to have been made by the Member holding said Account and under his exclusive responsibility.

In the event of loss or misappropriation of his login details, the Member concerned undertakes to inform the Publisher, without delay and in writing, of the unauthorized use of his Account and to change his password.

As such, the User or the Member waives any recourse against the Publisher, in particular on the basis of the possible infringement of his image rights, his honor, the privacy of his privacy, resulting from the dissemination or disclosure of information about him.

Furthermore, in the event that a Member uses these elements in a manner contrary to their intended purpose, the Publisher reserves the right to close his Account without notice or compensation as indicated in article 6 of the General Conditions of Use.

ARTICLE 5.
USE OF THE WEBSITE

Once registered, each Member benefits, subject to compliance with the General Conditions of Use, from access to the Services of the Website (excluding the Application).

Within the framework of the present, any Member is prohibited from acting for personal, commercial or collective purposes, with the aim of harming the reputation and / or the very interests of the Publisher, by any type of intrusion and / or fraudulent use of any kind.

As part of the use of the Website, each User or Member undertakes in particular to respect the following rules:

  • comply with applicable laws and respect the rights of third parties;
  • not to disseminate inaccurate or fraudulent information and / or content;
  • not to disseminate information and / or content violating the rights of others or of a defamatory, abusive, obscene, offensive, violent or inciting to violence, political, racist or xenophobic content and, in general, any content contrary to the laws and regulations in force and / or morality;
  • not to disseminate information and / or content having the effect of reducing, disrupting or preventing normal use of the Website.

Users and Members agree not to:

  • divert the Website from its originally intended use;
  • access or attempt to access the Website by any means other than those made available to them by the Website;
  • use data mining systems, robots or any other similar method for the collection and use of data;
  • monitor, scan or test the vulnerability of the Website, its host or its network and / or violate the security or authentication measures implemented by the Publisher;
  • attempt to interfere with the Website, its host or its network, in particular by downloading computer viruses, overloading, "flooding", "spamming", "mailbombing" or "crashing";
  • download, upload and / or transmit in any way whatsoever information and / or documents that they do not have the right to upload, upload, and / or transmit, whether by virtue of '' a law, a regulation or contractual commitments, or constituting an infringement of patent, trademark, design and model, database, trade secret, copyright, right to privacy or image and / or any other property rights of third parties, or for the purposes of usurping the property and / or identity of a natural or legal person.

In the event of failure by a Member to one or more of these rules, the Editor reserves the right to close the Account (s) of the Member concerned under the conditions of Article 6 hereof, to automatically delete the disputed messages and / or block their access to all or part of the Services, temporarily or permanently, without notice or compensation.

ARTICLE 6.
SUSPENSION AND CLOSURE OF ACCOUNT

Each Member can close their Account, at any time and without reason, by requesting this closure by e-mail to the following address: clients@cosmoconnected.com

In the event of a breach by a Member of the General Conditions of Use, the Publisher reserves the right to suspend or close his Account without notice or compensation and will inform the Member thereof by e-mail.

In addition, the Publisher may decide, unilaterally and without justification, to temporarily or permanently close the Website.

ARTICLE 7.
INTELLECTUAL PROPERTY

Unless otherwise stated, the general structure of the Website, as well as the texts, graphics, images, photos, sounds and videos appearing therein and, more generally, all of the content comprising it as well as the various supporting codes and algorithms, are the property of the Publisher or its partners.

The attention of Users and Members is drawn to the fact that certain contents of the Website may result from the reuse of data and / or elements of third parties by the Publisher in accordance with the reuse instructions prescribed by each of them.

Consequently, any representation and / or reproduction and / or partial or total commercial exploitation of the contents, methods and functionalities offered by the Website, directly or indirectly, by any User and / or Member, by any means whatsoever, without l The prior written authorization of the Publisher is strictly prohibited and could constitute an infringement within the meaning of Articles L. 335-2 et seq. of the Intellectual Property Code and / or an infringement of the rights of the Publisher, or even infringement of the rights of partners and / or third parties, which may in particular give rise to the right to compensation for the latter.

The “Cosmo Connected” brand is a registered trademark with the INPI. Consequently, any representation and / or reproduction and / or partial or total exploitation of this mark, including the associated graphic charter, of any nature whatsoever, is strictly prohibited.

In addition, any User / Member, regardless of their quality or activity, is prohibited from setting up a systematic referencing mechanism for all or part of the content of the Website (videos, news, etc.), in particular at by means of deep hypertext links, for the purpose of offering, on any other site, service and / or application, a referencing of said content intended for the public, for all purposes, in particular commercial purposes.

ARTICLE 8.
PERSONAL DATA

As part of the use of the Website and the Services, Members are required to provide personal information concerning them and allowing them to benefit from the functionalities of the Website or intended to optimize the use of the Application. As such, and in accordance with applicable legislation, it is recalled that filling in the data ranges identified by an asterisk is mandatory.

In the absence of a response from the User to one or more mandatory data range (s), the Publisher will not be able to offer access to the Services. Consequently, the User will not be able to go from one step to another, nor to validate the registration form and to access the Services of the Website.

In the absence of a response from the User to the optional data ranges, the User will be able to access the Services. He will also have the possibility to complete at any time the optional data ranges not completed during the creation of his Account in order to personalize the Services as much as possible.

The processing of personal data implemented within the framework of the creation of the Account and the Services has been declared to the National Commission for Computing and Liberties under the number

In accordance with article 32 of law n ° 78-17 relating to computers, files and freedoms of January 6, 1978, Users and Members are informed that the Publisher, also responsible for the processing of personal data collected on the Website, implements the processing of personal data concerning them.

The information communicated by the User and the Member through the forms available on the Website is intended for authorized staff of the Publisher for administrative and commercial management purposes.

The main purpose of processing this data is therefore to allow Members to access and use the Website and the associated Services (in particular the Application). It may also enable us to send you newsletters and notifications, etc.

The Member is informed that, in the context of the use of the Assistance Service, certain information collected by means of the Application cannot be processed or disseminated to the emergency services due to the applicable regulations. Therefore, the member acknowledges that this information will be kept on his terminal and will not be used or saved.

The secondary purpose of this processing is to carry out commercial prospecting operations. In such a case, the aforementioned recipients may be added the authorized personnel of the commercial partners.

The Editor specifies that, except early closure of the Member's Account, the storage of the information collected will have a maximum duration of five (5) years.

The Member accepts and authorizes the Editor to transmit to any trusted third party, legal or natural person, his personal data, including for commercial purposes.

The Member has the right to access and query his personal data.

He also has the right to request the modification, rectification, blocking and deletion of personal data concerning him which is erroneous, incomplete, ambiguous or whose collection is prohibited. He can also ask to complete or update the data.

The Member also has a right to object to the processing of his personal data, for legitimate reasons, as well as a right to object to this data being used for commercial prospecting purposes, at no cost to the latter.

To exercise their rights, the Member must notify their request to the Publisher by attaching a copy of their signed identity document by post to the following address:

COSMO CONNECTED

For the attention of the data controller

6, rue Duret

75116 PARIS - FRANCE

The Member is required to comply with the provisions of Law No. 78-17 relating to computers, files and freedoms of January 6, 1978, the violation of which is punishable by criminal penalties. In particular, he must refrain from any collection, any misuse and, in general, any act likely to infringe the privacy or reputation of individuals.

The confidentiality policy observed by the Company appears on the Website.

ARTICLE 9.
COOKIES

The Member is informed that, during his visits to the Website, information relating to his navigation may be collected and stored by means of "cookie" files which can be installed automatically on his terminal.

"Cookies" are data stored in the terminal equipment of an Internet user and likely to be used by the Website to send information to the User's or Member's browser, and allowing this browser to send back information. to the original site (for example a session identifier, the choice of a language or a date, etc.). "Cookies" also make it possible to store status information when a browser accesses the various pages of a website or when this browser subsequently returns to this website and thus to optimize navigation.

While browsing the Website you are likely to encounter different types of "cookies":

The Publisher's "cookies"

The main purposes of the Publisher's cookies are:

  • the storage of variable and personalized data on a visitor to the Website;
  • the memorization of the various entries made in order to optimize the services which will interest the User or the Member and facilitate the entry of the various forms.

Third party "cookies"

  • tracking cookies;
  • audience cookies;
  • technical and operational cookies.

The main purposes of third-party "cookies" are:

  • the distinction of Users, sessions and new visits;
  • the establishment of statistics for analysis of visits and anonymous browsing;
  • recording the source of traffic or a campaign;
  • memorizing the login and password in order to facilitate the connection of a Member already registered;
  • personalization of potential commercial offers;
  • securing the connection of a User / Member to the Website, memorizing their user preferences and optimizing navigation;
  • collecting the display parameters of a site to facilitate navigation.

It is specified that this list is not exhaustive and may change with the Website.

The User can refuse the installation of “cookies” on his computer terminal by configuring his browser by following the procedure indicated on the latter.

In this case, the use of the Website and access to the Services could be altered.

ARTICLE 10.
HYPERTEXT LINKS

The Website may contain hypertext links, both simple and deep, to other sites on the Internet.

The content of third-party sites targeted by a hypertext link can not engage the responsibility of the Publisher.

Without the express prior authorization of the Publisher, it is prohibited to create a hypertext link, both simple and deep, to the Website, at the risk of being held liable.

ARTICLE 11.
INTERNET USAGE RULES

The User declares to accept the characteristics and limits of the Internet, and in particular recognizes that:

  • the Publisher assumes no responsibility for the services accessible via the Internet and does not exercise any control in any form whatsoever over the nature and characteristics of the data that may pass through its server center;
  • data circulating on the Internet is not protected, in particular against possible misappropriation. The communication of any information deemed by the User to be sensitive or confidential is done at his own risk;
  • data circulating on the Internet may be regulated in terms of use or be protected by a property right, such as intellectual property rights in accordance with Articles L. 121-1 et seq. of the Intellectual Property Code;
  • the User is solely responsible for the use of the data he consults, questions and transfers on the Internet;
  • The User acknowledges that the Publisher has no means of control over the content of the services accessible on the Internet.

ARTICLE 12.
RESPONSIBILITY OF THE PUBLISHER

The information and / or documents appearing on the Website and / or accessible through this site come from sources considered to be reliable. However, this information and / or documents may contain technical inaccuracies and typographical errors.

The Publisher reserves the right to correct them, as soon as these errors are brought to its attention.

It is strongly recommended to check the accuracy and relevance of the information and / or documents made available to the User or Member.

The information and / or documents on the Website are subject to change at any time, and may have been updated without notice.

The Publisher cannot under any circumstances be held liable for any damage of any kind whatsoever resulting from the interpretation or use of the information and / or documents available on the Website.

However, taking into account the general interest attached to the repression of the apology for crimes against humanity, the incitement to the commission of acts of terrorism and their apology, the incitement to racial hatred, to hatred towards people on account of their sex, sexual orientation or gender identity or their disability as well as child pornography, incitement to violence against women, as well as outrages upon human dignity, in accordance with to the provisions of articles 225-4-1, 225-5, 225-5, 225-6, 227-23, 227-24 and 425-2-5 of the Penal Code, the Publisher undertakes as soon as is aware, to delete any element of text, photograph, video or of any other nature whatsoever, posted on the Website by a member which is of a violent nature,pornographic or of such a nature as to seriously undermine human dignity.

The use of the information and / or documents available on the Website is done under the full and sole responsibility of the User or the Member, who assumes all the consequences that may result, without the responsibility of the Publisher. be sought as such.

In accordance with the General Conditions of Use, the Publisher cannot be held liable for the non-performance or imperfect performance of the services of its possible partners; the latter being carried out by independent professionals.

ARTICLE 13.
APPLICABLE LAW / DISPUTES

These are governed by French law.

In the event of a possible dispute, and after the failure of any attempt to find an amicable solution, the French courts will have sole jurisdiction to hear this dispute.

In addition, the fact that any clause of the General Conditions of Use becomes null, unenforceable, null and void, illegal or unenforceable, cannot call into question the validity of these conditions and will not exempt Users / Members from their execution. Stipulations declared null or unenforceable will be replaced by stipulations of the same nature or on the same basis.

For any questions relating to these terms of use of the Website, you can contact customer service at the following address:

clients@cosmoconnected.com .

ARTICLE 14.
ENTRY INTO FORCE

The General Terms and Conditions of Use come into force on 08/01/2017

TERMS & CONDITIONS

Raylier.com

TERMS OF SERVICE

To begin with, Users and Members are informed that the Services provided by the Publisher through the Website make it possible to (i) learn about the characteristics and functionalities of the Product and the associated Application, (ii) place Orders. of Products, to monitor the status of this Order and (iii) to access, modify and / or complete the Personal Data useful for the use of the Application.

ARTICLE 1.
PURPOSE OF THE GENERAL CONDITIONS OF USE

The purpose of these General Conditions of Use is to define the terms and conditions under which Raylier, a simplified joint stock company with capital of € 7,000, whose head office is at 6, rue Duret in Paris (75116), and registered under number unique identification 812 925 287 RCS Paris (hereinafter referred to as the "Publisher" or the "Company"), makes the website available to Users accessible at the URL ( http://cosmoconnected.com ) ( hereinafter referred to as the “Website”), the Services and information accessible from the Website, as well as the way in which any User accesses it and uses its functionalities.

Any connection to the Website is subject to compliance with these General Conditions of Use.

The Publisher reserves the right to modify, at any time and without notice, these General Conditions of Use in order to adapt them to changes in the Website and / or its operation.

The General Conditions of Use are valid for an indefinite period.

ARTICLE 2.
DEFINITIONS

All the terms and expressions referred to below will have the meaning attributed below:

Mobile app
The term “Mobile Application” designates the “cosmo Connected” software application published and supplied by the Publisher for use in combination with the Product, giving access, in particular, to the assistance service, which is available free of charge in the Apple's “Apple Store” and Google's “Google Play Store” to be downloaded by any Member on their mobile phone equipped with an Apple iOS or Android operating system and having an Internet connection.

The Application also includes software, programs, tools (programming, navigation, etc.), databases, operating systems, documentation and all other elements and services that compose it, updates and the new versions which may be made to the Application by the Publisher.

The Application also provides access to certain Personal Data of the Member within the framework of the “Emergency Assistance Alert”.

Terms of Service
The expression "General Conditions of Use" designates these general conditions of use of the Website applicable to Users and Members of the Website.

Ordered
The term “Order” designates any order for Product (s) made by the Customer with the Company through the Application, the Website or any other means or person authorized by the Company to market the Product.

Account
The term "Account" designates the environment accessible on the Website to which a Member has access by providing unique identification elements (username and password) allowing (i) to place Product Orders and to follow the status of this Order and (ii) to access, modify and / or complete the Personal Data useful for the use of the Application.

Intellectual Property Rights
The term "Intellectual Property Rights" refers to all intellectual property rights as provided for by the Intellectual Property Code and community and international conventions and, in particular copyright, derivative rights, neighboring rights of artists. performers and producers of sound and video, trademark law, patents, trade names (including Internet domain names and e-mail addresses); this list is not exhaustive.

Personal data
The term "Personal Data" refers to data which, within the meaning of the Data Protection Act of January 6, 1978 (amended by the decree of November 4, 1991 and by the law of August 6, 2004 transposing Directive 95/46 / EC), make it possible to designate or identify, directly or indirectly, a natural person.

Editor
The term "Publisher" is defined in article 1 of the General Conditions of Use. MemberThe term "Member" means a User who is a natural person registered on the Website by opening an Account.

Product
The term "Product" designates the removable device, called "Cosmo Moto", attached to a helmet approved for driving a motorized cycle (i) indicating a deceleration by means of a warning light and (ii) capable of allow, in particular, access to the assistance service, according to the terms and conditions referred to (a) herein, (b) the general conditions of use of the Application, (c) and within the technical sheet appearing on the Website and also to subscriptions to the “Help Help Alert”.

Services
The term “Services” designates the means and functionalities made available to the User or Member by the Website in order to (i) place Orders for Products and monitor the status of this Order and (ii) access , modify and / or complete the Personal Data useful for the use of the Application.

Emergency Assistance Alert
The expression “Emergency Assistance Alert” designates the paid and basic functionality not integrated into the Application that may relay, to the emergency services, the existence of an anomaly in the user's journey of the Product.

User
The term "User" designates a natural person who browses the Website, has accepted the General Conditions of Use, but who does not benefit from the Services accessible only to Members.

ARTICLE 3.
ACCESS TO THE WEBSITE

Access to the Website and its functionalities is reserved for legally capable individuals.

The use and access to the Website are carried out by the User or the Member in accordance with the General Conditions of Use.

Each User must also have the skills, equipment and software required for the use of the Internet and recognizes that the characteristics and constraints of the Internet do not guarantee the security, availability and integrity of transmissions. data on the Internet.

The Publisher endeavors to allow permanent access to the Website, except in the event of force majeure or an event beyond the control of the Publisher, and subject to any breakdowns and maintenance interventions necessary for the proper functioning of the Website and its features.

Consequently, the Publisher cannot be held liable in the event of the impossibility of total or partial access to the Website and / or its functionalities, whatever the duration.

Technical assistance is available to the User by contacting customer service electronically at the following e-mail address: clients@cosmoconnected.com .

In addition, the Publisher may be required to interrupt the Website or part of the functionality of the Website, at any time without notice, all without the right to compensation.

The User acknowledges and accepts that the Publisher is not responsible for interruptions, and the consequences that may result for the User or any third party.

ARTICLE 4.
REGISTRATION ON THE WEBSITE AND ACCOUNT CONTENT

For the purposes of registration on the Website and optimal use of the Application, a registration form will be submitted to the User so that he communicates to the Publisher various personal information (such as, for indicative: email address, last name, first name, date of birth, telephone number, postal address, etc.), mandatory or optional according to the information on the form.

On this point as well as on the processing of this personal data, the User / Member is invited to read the stipulations of article 8 hereof, as well as the confidentiality policy appearing on the Website.

By registering on the Website, each User guarantees that the data communicated is sincere, exact and conforms to reality. He agrees to provide a valid e-mail address and phone number (s) and ensures that he is the sole holder of these.

The User also undertakes not to use a pseudonym or e-mail address which could infringe the rights of third parties (in particular use of the patronymic name, the pseudonym, a trademark registered by a third party, or protected works. by intellectual property law).

The Publisher reserves the right to refuse any registration that does not comply with the conditions set out above.

As part of his registration, the User must enter a password with a sufficient level of security in accordance with the recommendations made on the Website.

Following registration, each Member has a personal and confidential username and password which must not be communicated or shared with third parties.

Each Member is solely responsible for the safekeeping and use of their identification elements by third parties and for actions and / or statements made through their Account, whether fraudulent or not.

It guarantees the Publisher against any request in this regard.

Also, any connection to the Website via an Account and / or the transmission of data / information made using an Account will be deemed to have been made by the Member holding said Account and under his exclusive responsibility.

In the event of loss or misappropriation of his login details, the Member concerned undertakes to inform the Publisher, without delay and in writing, of the unauthorized use of his Account and to change his password.

As such, the User or the Member waives any recourse against the Publisher, in particular on the basis of the possible infringement of his image rights, his honor, the privacy of his privacy, resulting from the dissemination or disclosure of information about him.

Furthermore, in the event that a Member uses these elements in a manner contrary to their intended purpose, the Publisher reserves the right to close his Account without notice or compensation as indicated in article 6 of the General Conditions of Use.

ARTICLE 5.
USE OF THE WEBSITE

Once registered, each Member benefits, subject to compliance with the General Conditions of Use, from access to the Services of the Website (excluding the Application).

Within the framework of the present, any Member is prohibited from acting for personal, commercial or collective purposes, with the aim of harming the reputation and / or the very interests of the Publisher, by any type of intrusion and / or fraudulent use of any kind.

As part of the use of the Website, each User or Member undertakes in particular to respect the following rules:

  • comply with applicable laws and respect the rights of third parties;
  • not to disseminate inaccurate or fraudulent information and / or content;
  • not to disseminate information and / or content violating the rights of others or of a defamatory, abusive, obscene, offensive, violent or inciting to violence, political, racist or xenophobic content and, in general, any content contrary to the laws and regulations in force and / or morality;
  • not to disseminate information and / or content having the effect of reducing, disrupting or preventing normal use of the Website.

Users and Members agree not to:

  • divert the Website from its originally intended use;
  • access or attempt to access the Website by any means other than those made available to them by the Website;
  • use data mining systems, robots or any other similar method for the collection and use of data;
  • monitor, scan or test the vulnerability of the Website, its host or its network and / or violate the security or authentication measures implemented by the Publisher;
  • attempt to interfere with the Website, its host or its network, in particular by downloading computer viruses, overloading, "flooding", "spamming", "mailbombing" or "crashing";
  • download, upload and / or transmit in any way whatsoever information and / or documents that they do not have the right to upload, upload, and / or transmit, whether by virtue of '' a law, a regulation or contractual commitments, or constituting an infringement of patent, trademark, design and model, database, trade secret, copyright, right to privacy or image and / or any other property rights of third parties, or for the purposes of usurping the property and / or identity of a natural or legal person.

In the event of failure by a Member to one or more of these rules, the Editor reserves the right to close the Account (s) of the Member concerned under the conditions of Article 6 hereof, to automatically delete the disputed messages and / or block their access to all or part of the Services, temporarily or permanently, without notice or compensation.

ARTICLE 6.
SUSPENSION AND CLOSURE OF ACCOUNT

Each Member can close their Account, at any time and without reason, by requesting this closure by e-mail to the following address: clients@cosmoconnected.com

In the event of a breach by a Member of the General Conditions of Use, the Publisher reserves the right to suspend or close his Account without notice or compensation and will inform the Member thereof by e-mail.

In addition, the Publisher may decide, unilaterally and without justification, to temporarily or permanently close the Website.

ARTICLE 7.
INTELLECTUAL PROPERTY

Unless otherwise stated, the general structure of the Website, as well as the texts, graphics, images, photos, sounds and videos appearing therein and, more generally, all of the content comprising it as well as the various supporting codes and algorithms, are the property of the Publisher or its partners.

The attention of Users and Members is drawn to the fact that certain contents of the Website may result from the reuse of data and / or elements of third parties by the Publisher in accordance with the reuse instructions prescribed by each of them.

Consequently, any representation and / or reproduction and / or partial or total commercial exploitation of the contents, methods and functionalities offered by the Website, directly or indirectly, by any User and / or Member, by any means whatsoever, without l The prior written authorization of the Publisher is strictly prohibited and could constitute an infringement within the meaning of Articles L. 335-2 et seq. of the Intellectual Property Code and / or an infringement of the rights of the Publisher, or even infringement of the rights of partners and / or third parties, which may in particular give rise to the right to compensation for the latter.

The “Cosmo Connected” brand is a registered trademark with the INPI. Consequently, any representation and / or reproduction and / or partial or total exploitation of this mark, including the associated graphic charter, of any nature whatsoever, is strictly prohibited.

In addition, any User / Member, regardless of their quality or activity, is prohibited from setting up a systematic referencing mechanism for all or part of the content of the Website (videos, news, etc.), in particular at by means of deep hypertext links, for the purpose of offering, on any other site, service and / or application, a referencing of said content intended for the public, for all purposes, in particular commercial purposes.

ARTICLE 8.
PERSONAL DATA

As part of the use of the Website and the Services, Members are required to provide personal information concerning them and allowing them to benefit from the functionalities of the Website or intended to optimize the use of the Application. As such, and in accordance with applicable legislation, it is recalled that filling in the data ranges identified by an asterisk is mandatory.

In the absence of a response from the User to one or more mandatory data range (s), the Publisher will not be able to offer access to the Services. Consequently, the User will not be able to go from one step to another, nor to validate the registration form and to access the Services of the Website.

In the absence of a response from the User to the optional data ranges, the User will be able to access the Services. He will also have the possibility to complete at any time the optional data ranges not completed during the creation of his Account in order to personalize the Services as much as possible.

The processing of personal data implemented within the framework of the creation of the Account and the Services has been declared to the National Commission for Computing and Liberties under the number

In accordance with article 32 of law n ° 78-17 relating to computers, files and freedoms of January 6, 1978, Users and Members are informed that the Publisher, also responsible for the processing of personal data collected on the Website, implements the processing of personal data concerning them.

The information communicated by the User and the Member through the forms available on the Website is intended for authorized staff of the Publisher for administrative and commercial management purposes.

The main purpose of processing this data is therefore to allow Members to access and use the Website and the associated Services (in particular the Application). It may also enable us to send you newsletters and notifications, etc.

The Member is informed that, in the context of the use of the Assistance Service, certain information collected by means of the Application cannot be processed or disseminated to the emergency services due to the applicable regulations. Therefore, the member acknowledges that this information will be kept on his terminal and will not be used or saved.

The secondary purpose of this processing is to carry out commercial prospecting operations. In such a case, the aforementioned recipients may be added the authorized personnel of the commercial partners.

The Editor specifies that, except early closure of the Member's Account, the storage of the information collected will have a maximum duration of five (5) years.

The Member accepts and authorizes the Editor to transmit to any trusted third party, legal or natural person, his personal data, including for commercial purposes.

The Member has the right to access and query his personal data.

He also has the right to request the modification, rectification, blocking and deletion of personal data concerning him which is erroneous, incomplete, ambiguous or whose collection is prohibited. He can also ask to complete or update the data.

The Member also has a right to object to the processing of his personal data, for legitimate reasons, as well as a right to object to this data being used for commercial prospecting purposes, at no cost to the latter.

To exercise their rights, the Member must notify their request to the Publisher by attaching a copy of their signed identity document by post to the following address:

COSMO CONNECTED

For the attention of the data controller

6, rue Duret

75116 PARIS - FRANCE

The Member is required to comply with the provisions of Law No. 78-17 relating to computers, files and freedoms of January 6, 1978, the violation of which is punishable by criminal penalties. In particular, he must refrain from any collection, any misuse and, in general, any act likely to infringe the privacy or reputation of individuals.

The confidentiality policy observed by the Company appears on the Website.

ARTICLE 9.
COOKIES

The Member is informed that, during his visits to the Website, information relating to his navigation may be collected and stored by means of "cookie" files which can be installed automatically on his terminal.

"Cookies" are data stored in the terminal equipment of an Internet user and likely to be used by the Website to send information to the User's or Member's browser, and allowing this browser to send back information. to the original site (for example a session identifier, the choice of a language or a date, etc.). "Cookies" also make it possible to store status information when a browser accesses the various pages of a website or when this browser subsequently returns to this website and thus to optimize navigation.

While browsing the Website you are likely to encounter different types of "cookies":

The Publisher's "cookies"

The main purposes of the Publisher's cookies are:

  • the storage of variable and personalized data on a visitor to the Website;
  • the memorization of the various entries made in order to optimize the services which will interest the User or the Member and facilitate the entry of the various forms.

Third party "cookies"

  • tracking cookies;
  • audience cookies;
  • technical and operational cookies.

The main purposes of third-party "cookies" are:

  • the distinction of Users, sessions and new visits;
  • the establishment of statistics for analysis of visits and anonymous browsing;
  • recording the source of traffic or a campaign;
  • memorizing the login and password in order to facilitate the connection of a Member already registered;
  • personalization of potential commercial offers;
  • securing the connection of a User / Member to the Website, memorizing their user preferences and optimizing navigation;
  • collecting the display parameters of a site to facilitate navigation.

It is specified that this list is not exhaustive and may change with the Website.

The User can refuse the installation of “cookies” on his computer terminal by configuring his browser by following the procedure indicated on the latter.

In this case, the use of the Website and access to the Services could be altered.

ARTICLE 10.
HYPERTEXT LINKS

The Website may contain hypertext links, both simple and deep, to other sites on the Internet.

The content of third-party sites targeted by a hypertext link can not engage the responsibility of the Publisher.

Without the express prior authorization of the Publisher, it is prohibited to create a hypertext link, both simple and deep, to the Website, at the risk of being held liable.

ARTICLE 11.
INTERNET USAGE RULES

The User declares to accept the characteristics and limits of the Internet, and in particular recognizes that:

  • the Publisher assumes no responsibility for the services accessible via the Internet and does not exercise any control in any form whatsoever over the nature and characteristics of the data that may pass through its server center;
  • data circulating on the Internet is not protected, in particular against possible misappropriation. The communication of any information deemed by the User to be sensitive or confidential is done at his own risk;
  • data circulating on the Internet may be regulated in terms of use or be protected by a property right, such as intellectual property rights in accordance with Articles L. 121-1 et seq. of the Intellectual Property Code;
  • the User is solely responsible for the use of the data he consults, questions and transfers on the Internet;
  • The User acknowledges that the Publisher has no means of control over the content of the services accessible on the Internet.

ARTICLE 12.
RESPONSIBILITY OF THE PUBLISHER

The information and / or documents appearing on the Website and / or accessible through this site come from sources considered to be reliable. However, this information and / or documents may contain technical inaccuracies and typographical errors.

The Publisher reserves the right to correct them, as soon as these errors are brought to its attention.

It is strongly recommended to check the accuracy and relevance of the information and / or documents made available to the User or Member.

The information and / or documents on the Website are subject to change at any time, and may have been updated without notice.

The Publisher cannot under any circumstances be held liable for any damage of any kind whatsoever resulting from the interpretation or use of the information and / or documents available on the Website.

However, taking into account the general interest attached to the repression of the apology for crimes against humanity, the incitement to the commission of acts of terrorism and their apology, the incitement to racial hatred, to hatred towards people on account of their sex, sexual orientation or gender identity or their disability as well as child pornography, incitement to violence against women, as well as outrages upon human dignity, in accordance with to the provisions of articles 225-4-1, 225-5, 225-5, 225-6, 227-23, 227-24 and 425-2-5 of the Penal Code, the Publisher undertakes as soon as is aware, to delete any element of text, photograph, video or of any other nature whatsoever, posted on the Website by a member which is of a violent nature,pornographic or of such a nature as to seriously undermine human dignity.

The use of the information and / or documents available on the Website is done under the full and sole responsibility of the User or the Member, who assumes all the consequences that may result, without the responsibility of the Publisher. be sought as such.

In accordance with the General Conditions of Use, the Publisher cannot be held liable for the non-performance or imperfect performance of the services of its possible partners; the latter being carried out by independent professionals.

ARTICLE 13.
APPLICABLE LAW / DISPUTES

These are governed by French law.

In the event of a possible dispute, and after the failure of any attempt to find an amicable solution, the French courts will have sole jurisdiction to hear this dispute.

In addition, the fact that any clause of the General Conditions of Use becomes null, unenforceable, null and void, illegal or unenforceable, cannot call into question the validity of these conditions and will not exempt Users / Members from their execution. Stipulations declared null or unenforceable will be replaced by stipulations of the same nature or on the same basis.

For any questions relating to these terms of use of the Website, you can contact customer service at the following address:

clients@cosmoconnected.com .

ARTICLE 14.
ENTRY INTO FORCE

The General Terms and Conditions of Use come into force on 08/01/2017

GENERAL CONDITIONS OF SALE (GTC)

We would like to present to you below our General Conditions of Sale on which all the services we provide on raylier.com are based.

1. SCOPE OF APPLICATION

1.1 These General Conditions of Sale apply to all orders placed by consumers on the site www.raylier.com.

1.2 You acknowledge having read, prior to sending your order, these General Conditions of Sale and having communicated all the information listed in article L.221-5 of the Consumer Code in a readable manner. and understandable. The validation of your order implies unreserved acceptance of these General Conditions of Sale.

2. CONCLUSION OF THE CONTRACT AND DELIVERIES

2.1 On the site www.raylier.com , contracts are exclusively concluded in the French language. In the event of orders for Raylier items, your co-contractor is Raylier SAS, 5 rue Jules Gautier 92000 Nanterre.

2.2 The essential characteristics and the price of our products are indicated on the pages containing the detailed description of the products of the online store. The "confirm order" button allows you to confirm your order which then becomes final, and a sales contract is thus concluded. We will confirm receipt of your order by email. Please note that the delivery of the ordered products is made against payment in advance (reservation) in the case of payment by bank transfer. Therefore, we ask you to proceed with the payment of the sale price without delay and at the latest within 7 days of receipt of our order confirmation.

2.3 We deliver the goods within the period indicated in the summary of your order. In the context of express delivery, the delivery times are different (see point 3.3). The delivery time runs from the receipt of your payment. If we are prevented from making the delivery by an event of force majeure or a fortuitous event, the delivery period is extended according to the duration of the impediment.

2.4 We draw your attention to the fact that we are exempt from delivering the goods ordered if we ourselves have ordered the goods in due form but have not been supplied in good time by our suppliers. The exemption from delivery also requires that the unavailability of the goods is not attributable to us, that we have not expressly agreed to bear the risk of supply and that we have informed you of the unavailability of the goods within as fast as we can. When the aforementioned conditions are met, the order is canceled and we will refund the sums you have already paid.

2.5 Our obligation to deliver is limited to goods which we have in stock or which we have ordered from our suppliers. We deliver exclusively in the European Union, and in the rest of the world. Responsibility for customs taxes outside the European Economic Zone rests with the user.

3. PRICES, DELIVERY COSTS AND EXPRESS DELIVERY

3.1 The products are invoiced on the basis of the prices indicated in the offer at the time of the order. The prices indicated are the final prices, all taxes included at the legal rate in force. The goods remain our property until full payment of the sale price. In the event of the sale of Raylier Partner items, the merchandise remains the property of the Raylier Partner until full payment of the sale price.

3.2 We bear the cost of delivery, except for the cost of express delivery.

3.3 We offer express delivery for some orders. If this service is offered to you, this option will be displayed during the ordering process. Express delivery lasts a maximum of 2 working days. If your order is not delivered to you after this time, we will reimburse you for the delivery costs.

3.4 After delivery, you are required to immediately check whether it is complete and whether the goods are damaged. Any complaints must be addressed without delay to the transport company. You must also make sure that the delivered goods correspond to your order. In the event of non-compliance of the goods with the order, you must inform our customer service by email at contact@raylier.com.

4. PAYMENT

4.1 We accept the following payment methods: bank transfer, credit card, and the secure payment system PayPal. Depending on each order, however, we reserve the right not to offer certain payment methods or to offer others. All costs related to your payment are your responsibility.

4.2 In case of purchase by credit card, your account is debited on the day of shipment of your order.4.3 You agree to receive invoices and invoices to have only in electronic form.

5. USE OF DISCOUNT VOUCHERS

5.1 Discount coupons are only distributed free of charge as part of promotional actions. They have an expiry date, cannot be purchased and are not transferable.

5.2 Discount coupons are valid only during the period indicated and can be used once within the framework of a single order. Certain products may be excluded from the benefit of discount coupons. A discount coupon cannot be used for the purchase of gift vouchers. A minimum purchase amount can be specified for each discount voucher.

5.3 In order to be able to use a reduction voucher, the value of the order must be at least equal to the amount of the reduction. The difference between the amount of the discount voucher and the price of your order can be paid by any means of payment offered. The credit evidenced by the reduction voucher is not refundable and does not generate interest. In the event of a total or partial return of the goods, the part of the price paid by reduction voucher will not be refunded to you.

5.4 To apply a discount voucher to an order, you must enter the coupon code before sending the order. The application of discount vouchers to orders already sent is excluded. Unless otherwise specified, it is not possible to combine several coupons.

5.5 If you have used a discount voucher during your purchase, we reserve the right to charge you the unreduced price of the goods when, due to a partial withdrawal, the total amount of the residual order is less than or equal to the value of the discount voucher.

6. USE OF GIFT VOUCHERS

6.1 Gift certificates are coupons that you can buy. Gift vouchers can only be used for the purchase of Raylier items and Raylier Partner items, the purchase of other gift vouchers being excluded. You can pay any difference between the amount of the gift voucher and the price of your order by any means of payment offered.

6.2 To be able to use the credit note corresponding to a gift voucher, you must enter the code appearing on the gift voucher before sending your order. The credit materialized by gift vouchers is not interest-bearing and cannot be refunded.

7. IN THE EVENT OF A PRODUCT LOAN

7.1 When a product is loaned (competition, upstream surety), the lender undertakes to try the product for a maximum period of 30 days. Before these 30 days, he has the right to return the jacket on condition that the product has not been damaged during the test.

7.2 If the product is not returned within the time limit, the lender agrees to have his deposit check cashed or to be billed for the jacket at the price advertised on the store against invoice.

8. LEGAL RIGHT OF WITHDRAWAL WHEN PURCHASING AN ARTICLE

When purchasing Raylier items you have a legal right of withdrawal.

Please note that for any return of merchandise, you can use the return label that is attached to your order or that you can edit from your customer account. If you do not have a printer, or have difficulty downloading the return label or need a new label, you can contact our customer service, whose contact details are given below. In order to avoid unnecessary costs, we kindly ask you not to return the goods without the return label.

8.1 INFORMATION ON THE RIGHT OF WITHDRAWAL:

You have the right to withdraw from this contract without giving any reason within fourteen days. The withdrawal period expires fourteen days after the day on which you, or a third party other than the carrier and designated by you, takes physical possession of the good or the last good in the event of partial delivery.

To exercise the right of withdrawal, you must notify us of your decision to withdraw from this contract by means of a clear statement (for example, letter sent by post, fax or email).

You can also complete and send the withdrawal form or other clear declaration of withdrawal in electronic form, through our contact form on our website.

If you make use of your right of withdrawal, we will send you an acknowledgment of receipt of your corresponding declaration without delay (for example by e-mail).

To respect the withdrawal period

(i) you must send us your declaration of withdrawal before the expiry of this period;

(ii) the products must not have been used, opened or damaged;

(iii) Products must be returned intact and unused in their original packaging. Where applicable, the packaging must retain the original seal.

8.2 EXCEPTION TO THE APPLICATION OF THE RIGHT OF WITHDRAWAL

In accordance with Article L. 221-28 paragraph 5 of the Consumer Code, the legal right of withdrawal is excluded in the case of sealed articles which have been opened after their delivery and which cannot be returned for health reasons. or hygiene.

8.3 EFFECTS OF WITHDRAWAL

In the event of a valid withdrawal, we will refund all payments received from you, including delivery costs (except Express delivery costs) without delay and at the latest within fourteen (14) days of from the day on which we became aware of your declaration of withdrawal. We will process the refund using the same payment method you used, unless we expressly agree to a different method of payment. The refund is free of charge to you. We reserve the right to defer reimbursement until we have received the goods or until you have provided proof of shipment of the goods, the date chosen being that of the first of these events.

You must send us back or return the goods to us without delay and, in any event, at the latest within fourteen days from the day on which you communicate your declaration of withdrawal to us.

This deadline is respected if you send the goods before the expiration of the deadline. We cover the return costs if you use the return label made available to you for a return within French territory. In all other cases, the return costs are your responsibility.

You must bear the loss in value of the returned goods if this loss in value is due to handling other than those necessary to ensure the nature, characteristics and correct functioning of the goods.

9. 30-DAY RIGHT OF RETURN

9.1 Without prejudice to the legal right of withdrawal from which you benefit, we grant you a right of return extended to 30 days from receipt of the goods. Under this right of return, you can cancel your order even after the expiration of the statutory withdrawal period of 14 days (see the information above concerning the exercise of the statutory right of withdrawal). The right of return is exercised by returning the merchandise to us, or, in the case of a Raylier Partner item, by returning it to the Raylier Partner, within 30 days of receipt of the merchandise. The legal provisions on withdrawal apply only until the expiry of the statutory withdrawal period. The right of return does not affect your legal warranty and compliance rights, which you enjoy without restriction. The right of return is excluded in the event of the purchase of gift vouchers.

9.2 The 30-day right of return shall not apply for sealed products which have been opened after delivery or for which the seal has been damaged.

9.3 The return period is respected if you send the goods within said period. This right of return is only granted to you on the condition that you have tried on the merchandise only to verify its size, as you would in a store. The returned item must be intact, in perfect condition for resale and in its original packaging. Any item damaged or whose original packaging is damaged will not be refunded or exchanged.

9.4 You will be responsible for replacing the original packaging in the event that the latter has been lost. In this situation, you can choose to accept a partial refund due to the drop in value of the item returned without the original packaging, the amount of which we will communicate to you, or to collect the products at your expense. In the latter case, if you refuse this delivery, we reserve the right to retain the item and the amount specified for partial refund due to the declining value of the returned item.

10. REFUND

Any possible refund from us will be made to the account you used to make the payment. In the event of payment by bank transfer, the sum is transferred to the account from which the transfer was made. If you paid by PayPal or credit card, the amount will be refunded to the bank account linked to this payment method. In the event of payment by gift voucher, we credit your customer account with the corresponding amount.

11. CUSTOMER SERVICE

In case of questions, please write to us at contact@raylier.com

12. LEGAL GUARANTEE AND OTHER INFORMATION

12.1 Only people aged 18 or over can use the offers available on www.raylier.com.

12.2 Each customer is only entitled to have one account at the same time with Raylier. We reserve the right to delete multiple records.

12.3 Sales made through the site www.raylier.com are subject to the conditions of the legal guarantee of conformity provided for in Articles L.217-4, L.217-5 and L.217-12 of the Consumer Code as well as '' the legal guarantee against hidden defects provided for in articles 1641 et seq. of the Civil Code. You can exercise these guarantees by sending your request to Raylier SAS 5 rue Jules Gautier 92000 Nanterre France, or to the e-mail address contact@raylier.com.

12.4 You have the possibility of consulting these T & Cs on the site www.raylier.com. You can also print or save this document using the usual function of your Internet browser (usually "file" to "save as"). You can also download and archive this document in PDF format by clicking here . Adobe Reader software (available free at www.adobe.com ) or another program compatible with PDF format is required to read the PDF file.

12.5 You can also archive the T & Cs as well as the contractual conditions of your order by downloading the T & Cs and saving either the summary of your order in the online store using your browser, or the email from order confirmation which is sent to you automatically after your purchase to the e-mail address you have given us. This order confirmation contains the references of your order as well as a link to consult these T & Cs. The order confirmation can be saved or printed using the corresponding function in your messaging system.

13. AMIABLE SETTLEMENT OF DISPUTES

Under Article L. 612-1 of the Consumer Code “Every consumer has the right to have recourse free of charge to a consumer mediator with a view to the amicable termination of the dispute between him and a professional. ". This covers disputes of a contractual nature, relating to the execution of a contract of sale or supply of services, between a consumer and a professional.

In case of difficulties, we invite you to contact our after-sales service beforehand (see point 11). If your problem is not resolved, you can use the services of a mediator within one year of receipt of your request by the after-sales service, with a view to out-of-court settlement of the dispute. For this purpose, you can contact the following mediation services:

a) FEVAD e-commerce mediator at:

www.mediateurfevad.com/index.php/espace-consommateur/

b) European Commission website for online dispute resolution:

http://ec.europa.eu/consumers/odr/

RAYLIER SAS

5 Rue Jules Gautier 92000 Nanterre France

Legal representatives: Thibaut Bannelier, Baptiste Rosay

Share capital: EUR 6000

Registered with RCS Nanterre 84111459800011

Intra-community VAT number: FR65841114598

GENERAL CONDITIONS OF SALE (GTC)

We would like to present to you below our General Conditions of Sale on which all the services we provide on raylier.com are based.

1. SCOPE OF APPLICATION

1.1 These General Conditions of Sale apply to all orders placed by consumers on the site www.raylier.com.

1.2 You acknowledge having read, prior to sending your order, these General Conditions of Sale and having communicated all the information listed in article L.221-5 of the Consumer Code in a readable manner. and understandable. The validation of your order implies unreserved acceptance of these General Conditions of Sale.

2. CONCLUSION OF THE CONTRACT AND DELIVERIES

2.1 On the site www.raylier.com , contracts are exclusively concluded in the French language. In the event of orders for Raylier items, your co-contractor is Raylier SAS, 5 rue Jules Gautier 92000 Nanterre.

2.2 The essential characteristics and the price of our products are indicated on the pages containing the detailed description of the products of the online store. The "confirm order" button allows you to confirm your order which then becomes final, and a sales contract is thus concluded. We will confirm receipt of your order by email. Please note that the delivery of the ordered products is made against payment in advance (reservation) in the case of payment by bank transfer. Therefore, we ask you to proceed with the payment of the sale price without delay and at the latest within 7 days of receipt of our order confirmation.

2.3 We deliver the goods within the period indicated in the summary of your order. In the context of express delivery, the delivery times are different (see point 3.3). The delivery time runs from the receipt of your payment. If we are prevented from making the delivery by an event of force majeure or a fortuitous event, the delivery period is extended according to the duration of the impediment.

2.4 We draw your attention to the fact that we are exempt from delivering the goods ordered if we ourselves have ordered the goods in due form but have not been supplied in good time by our suppliers. The exemption from delivery also requires that the unavailability of the goods is not attributable to us, that we have not expressly agreed to bear the risk of supply and that we have informed you of the unavailability of the goods within as fast as we can. When the aforementioned conditions are met, the order is canceled and we will refund the sums you have already paid.

2.5 Our obligation to deliver is limited to goods which we have in stock or which we have ordered from our suppliers. We deliver exclusively in the European Union, and in the rest of the world. Responsibility for customs taxes outside the European Economic Zone rests with the user.

3. PRICES, DELIVERY COSTS AND EXPRESS DELIVERY

3.1 The products are invoiced on the basis of the prices indicated in the offer at the time of the order. The prices indicated are the final prices, all taxes included at the legal rate in force. The goods remain our property until full payment of the sale price. In the event of the sale of Raylier Partner items, the merchandise remains the property of the Raylier Partner until full payment of the sale price.

3.2 We bear the cost of delivery, except for the cost of express delivery.

3.3 We offer express delivery for some orders. If this service is offered to you, this option will be displayed during the ordering process. Express delivery lasts a maximum of 2 working days. If your order is not delivered to you after this time, we will reimburse you for the delivery costs.

3.4 After delivery, you are required to immediately check whether it is complete and whether the goods are damaged. Any complaints must be addressed without delay to the transport company. You must also make sure that the delivered goods correspond to your order. In the event of non-compliance of the goods with the order, you must inform our customer service by email at contact@raylier.com.

4. PAYMENT

4.1 We accept the following payment methods: bank transfer, credit card, and the secure payment system PayPal. Depending on each order, however, we reserve the right not to offer certain payment methods or to offer others. All costs related to your payment are your responsibility.

4.2 In case of purchase by credit card, your account is debited on the day of shipment of your order.4.3 You agree to receive invoices and invoices to have only in electronic form.

5. USE OF DISCOUNT VOUCHERS

5.1 Discount coupons are only distributed free of charge as part of promotional actions. They have an expiry date, cannot be purchased and are not transferable.

5.2 Discount coupons are valid only during the period indicated and can be used once within the framework of a single order. Certain products may be excluded from the benefit of discount coupons. A discount coupon cannot be used for the purchase of gift vouchers. A minimum purchase amount can be specified for each discount voucher.

5.3 In order to be able to use a reduction voucher, the value of the order must be at least equal to the amount of the reduction. The difference between the amount of the discount voucher and the price of your order can be paid by any means of payment offered. The credit evidenced by the reduction voucher is not refundable and does not generate interest. In the event of a total or partial return of the goods, the part of the price paid by reduction voucher will not be refunded to you.

5.4 To apply a discount voucher to an order, you must enter the coupon code before sending the order. The application of discount vouchers to orders already sent is excluded. Unless otherwise specified, it is not possible to combine several coupons.

5.5 If you have used a discount voucher during your purchase, we reserve the right to charge you the unreduced price of the goods when, due to a partial withdrawal, the total amount of the residual order is less than or equal to the value of the discount voucher.

6. USE OF GIFT VOUCHERS

6.1 Gift certificates are coupons that you can buy. Gift vouchers can only be used for the purchase of Raylier items and Raylier Partner items, the purchase of other gift vouchers being excluded. You can pay any difference between the amount of the gift voucher and the price of your order by any means of payment offered.

6.2 To be able to use the credit note corresponding to a gift voucher, you must enter the code appearing on the gift voucher before sending your order. The credit materialized by gift vouchers is not interest-bearing and cannot be refunded.

7. IN THE EVENT OF A PRODUCT LOAN

7.1 When a product is loaned (competition, upstream surety), the lender undertakes to try the product for a maximum period of 30 days. Before these 30 days, he has the right to return the jacket on condition that the product has not been damaged during the test.

7.2 If the product is not returned within the time limit, the lender agrees to have his deposit check cashed or to be billed for the jacket at the price advertised on the store against invoice.

8. LEGAL RIGHT OF WITHDRAWAL WHEN PURCHASING AN ARTICLE

When purchasing Raylier items you have a legal right of withdrawal.

Please note that for any return of merchandise, you can use the return label that is attached to your order or that you can edit from your customer account. If you do not have a printer, or have difficulty downloading the return label or need a new label, you can contact our customer service, whose contact details are given below. In order to avoid unnecessary costs, we kindly ask you not to return the goods without the return label.

8.1 INFORMATION ON THE RIGHT OF WITHDRAWAL:

You have the right to withdraw from this contract without giving any reason within fourteen days. The withdrawal period expires fourteen days after the day on which you, or a third party other than the carrier and designated by you, takes physical possession of the good or the last good in the event of partial delivery.

To exercise the right of withdrawal, you must notify us of your decision to withdraw from this contract by means of a clear statement (for example, letter sent by post, fax or email).

You can also complete and send the withdrawal form or other clear declaration of withdrawal in electronic form, through our contact form on our website.

If you make use of your right of withdrawal, we will send you an acknowledgment of receipt of your corresponding declaration without delay (for example by e-mail).

To respect the withdrawal period

(i) you must send us your declaration of withdrawal before the expiry of this period;

(ii) the products must not have been used, opened or damaged;

(iii) Products must be returned intact and unused in their original packaging. Where applicable, the packaging must retain the original seal.

8.2 EXCEPTION TO THE APPLICATION OF THE RIGHT OF WITHDRAWAL

In accordance with Article L. 221-28 paragraph 5 of the Consumer Code, the legal right of withdrawal is excluded in the case of sealed articles which have been opened after their delivery and which cannot be returned for health reasons. or hygiene.

8.3 EFFECTS OF WITHDRAWAL

In the event of a valid withdrawal, we will refund all payments received from you, including delivery costs (except Express delivery costs) without delay and at the latest within fourteen (14) days of from the day on which we became aware of your declaration of withdrawal. We will process the refund using the same payment method you used, unless we expressly agree to a different method of payment. The refund is free of charge to you. We reserve the right to defer reimbursement until we have received the goods or until you have provided proof of shipment of the goods, the date chosen being that of the first of these events.

You must send us back or return the goods to us without delay and, in any event, at the latest within fourteen days from the day on which you communicate your declaration of withdrawal to us.

This deadline is respected if you send the goods before the expiration of the deadline. We cover the return costs if you use the return label made available to you for a return within French territory. In all other cases, the return costs are your responsibility.

You must bear the loss in value of the returned goods if this loss in value is due to handling other than those necessary to ensure the nature, characteristics and correct functioning of the goods.

9. 30-DAY RIGHT OF RETURN

9.1 Without prejudice to the legal right of withdrawal from which you benefit, we grant you a right of return extended to 30 days from receipt of the goods. Under this right of return, you can cancel your order even after the expiration of the statutory withdrawal period of 14 days (see the information above concerning the exercise of the statutory right of withdrawal). The right of return is exercised by returning the merchandise to us, or, in the case of a Raylier Partner item, by returning it to the Raylier Partner, within 30 days of receipt of the merchandise. The legal provisions on withdrawal apply only until the expiry of the statutory withdrawal period. The right of return does not affect your legal warranty and compliance rights, which you enjoy without restriction. The right of return is excluded in the event of the purchase of gift vouchers.

9.2 The 30-day right of return shall not apply for sealed products which have been opened after delivery or for which the seal has been damaged.

9.3 The return period is respected if you send the goods within said period. This right of return is only granted to you on the condition that you have tried on the merchandise only to verify its size, as you would in a store. The returned item must be intact, in perfect condition for resale and in its original packaging. Any item damaged or whose original packaging is damaged will not be refunded or exchanged.

9.4 You will be responsible for replacing the original packaging in the event that the latter has been lost. In this situation, you can choose to accept a partial refund due to the drop in value of the item returned without the original packaging, the amount of which we will communicate to you, or to collect the products at your expense. In the latter case, if you refuse this delivery, we reserve the right to retain the item and the amount specified for partial refund due to the declining value of the returned item.

10. REFUND

Any possible refund from us will be made to the account you used to make the payment. In the event of payment by bank transfer, the sum is transferred to the account from which the transfer was made. If you paid by PayPal or credit card, the amount will be refunded to the bank account linked to this payment method. In the event of payment by gift voucher, we credit your customer account with the corresponding amount.

11. CUSTOMER SERVICE

In case of questions, please write to us at contact@raylier.com

12. LEGAL GUARANTEE AND OTHER INFORMATION

12.1 Only people aged 18 or over can use the offers available on www.raylier.com.

12.2 Each customer is only entitled to have one account at the same time with Raylier. We reserve the right to delete multiple records.

12.3 Sales made through the site www.raylier.com are subject to the conditions of the legal guarantee of conformity provided for in Articles L.217-4, L.217-5 and L.217-12 of the Consumer Code as well as '' the legal guarantee against hidden defects provided for in articles 1641 et seq. of the Civil Code. You can exercise these guarantees by sending your request to Raylier SAS 5 rue Jules Gautier 92000 Nanterre France, or to the e-mail address contact@raylier.com.

12.4 You have the possibility of consulting these T & Cs on the site www.raylier.com. You can also print or save this document using the usual function of your Internet browser (usually "file" to "save as"). You can also download and archive this document in PDF format by clicking here . Adobe Reader software (available free at www.adobe.com ) or another program compatible with PDF format is required to read the PDF file.

12.5 You can also archive the T & Cs as well as the contractual conditions of your order by downloading the T & Cs and saving either the summary of your order in the online store using your browser, or the email from order confirmation which is sent to you automatically after your purchase to the e-mail address you have given us. This order confirmation contains the references of your order as well as a link to consult these T & Cs. The order confirmation can be saved or printed using the corresponding function in your messaging system.

13. AMIABLE SETTLEMENT OF DISPUTES

Under Article L. 612-1 of the Consumer Code “Every consumer has the right to have recourse free of charge to a consumer mediator with a view to the amicable termination of the dispute between him and a professional. ". This covers disputes of a contractual nature, relating to the execution of a contract of sale or supply of services, between a consumer and a professional.

In case of difficulties, we invite you to contact our after-sales service beforehand (see point 11). If your problem is not resolved, you can use the services of a mediator within one year of receipt of your request by the after-sales service, with a view to out-of-court settlement of the dispute. For this purpose, you can contact the following mediation services:

a) FEVAD e-commerce mediator at:

www.mediateurfevad.com/index.php/espace-consommateur/

b) European Commission website for online dispute resolution:

http://ec.europa.eu/consumers/odr/

RAYLIER SAS

5 Rue Jules Gautier 92000 Nanterre France

Legal representatives: Thibaut Bannelier, Baptiste Rosay

Share capital: EUR 6000

Registered with RCS Nanterre 84111459800011

Intra-community VAT number: FR65841114598